The role of reablement is to support people to lead independent lives in their own home, safely and appropriately, for as long as possible by enabling them to do things for themselves instead of relying on others to do things for them.

Typically, reablement support is given to people following an illness, injury or other sudden event which may have reduced their physical, emotional or psychological ability to manage their own lives.

Our reablement workers receive specialised training, and work in the area as part of our integrated community teams.

Reablement is delivered in partnership with the service user, as the reablement worker and the individual both have responsibilities in working towards recovery and the agreed goals.

Together, we support people to be in control of their choices and to maintain their independence safely and appropriately. We will also ensure we refer on for specialist care when it is needed.

How are referrals made?

Typically, you will be referred to the service by your GP or the hospital from which you are being discharged.

If you refer yourself or are referred by a family member or carer for a social care assessment, then a member of the integrated community team will first see if you have the potential to benefit from a period of reablement.

When will I first see a reablement worker?

It varies, depending on individual needs – it may be a rapid response visit in less than one hour in an urgent situation, to a planned response to coincide with a person’s discharge from hospital in three days’ time.

The first contact might be any member of the integrated community team – for example, community nurse or physiotherapist - depending on your needs and the  support that is required.

How often will a reablement worker visit?

Reablement is offered as a short term intervention - the actual length of time the support is provided depends on your individual needs.

Visits will be planned with you and might initially be several times a day, reducing over time as you begin to recover your independence.

How do I contact my reablement worker?

If you have a first enquiry about reablement for yourself or a member of your family, your GP is often the best person to advise you.

You can also contact the Adult Social Care Helpdesk, which is run by Gloucestershire County Council and advises on a range of issues. The Helpdesk is open 8am - 5pm, Monday - Friday and can be contacted on 01452 426868.

When you are visited for the first time you will be provided with the name and contact details of your local integrated community team who will coordinate your care.

If you are a health professional with an enquiry about reablement services, please contact the Single Point of Clinical Access (SPCA) for information

How will my family/carers be involved?

Your family/carers will be involved as much or as little as you want them to be. Agreeing how you want to be supported will include consideration of your relationships with family, carers and friends. Your carers will also be offered an assessment of their needs